Working Student – IT Support & Operations (m/f/d)

TYTAN Technologies.

At TYTAN, we set a global standard in autonomous air defense with AI-drive, cost-efficient systems that counter unmanned aerial threats at scale. We protect people. We protect critical infrastructure. We protect European sovereignty.

We are looking for a reliable and hands-on Working Student IT Support & Operations (m/f/d) to support our day-to-day IT operations. In this role, you will help IT Operations as a hands-on member of the team who handles frontline support for [~150] users while learning the full operational stack and taking on more responsibility as your skills develop.

Your roadmap to make an impact

• Support IT Operations and interface with IT Security, Management and HR

• Ticket triage, resolution, documentation; escalating tickets to IT Lead

• User support: account lockouts, password/MFA resets, SSO/email issues, software installs

• Meeting-Infrastructure / AV troubleshooting

• Hardware lifecycle: imaging, provisioning, asset tagging, inventory (laptops & workstations)

• On/offboarding: access setup, hardware handover, user onboarding

• M365 admin: license assignment, basic mailbox / SharePoint support

• SaaS license tracking: seat usage, reclaiming unused licenses, renewal flags

• Network-side support; printer/peripheral support

Who you are

• Currently enrolled in a university program in IT, Engineering or any other related field

• Must-have

  • Solid Windows + M365 user-level knowledge

  • Trustworthy with sensitive systems and keen to understand technical solutions

  • Good communication skills (Strong English skills necessary, German would be good for handling phone calls but not a hard requirement)

• Nice-to-have

  • Entra ID / Intune exposure

  • Linux experience

  • PowerShell scripting

  • Networking fundamentals

  • Prior helpdesk/IT support experience

Why TYTAN?

• Be the first to welcome the world into a deep-tech defense company that is shaping the future of security

• Work in a fast-paced, international team where your contributions truly matter and your impact is immediate

• Be part of something bigger in a mission driven company

• Enjoy flexible working hours structured to fit your studies

• Access to EGYM Wellpass sports facilities

• All day coffee and snacks, team events, and a modern office in Munich

About us

At TYTAN, it is more than just a job; it is about embracing autonomy, personal growth, and purpose. Make a lasting impact in the new era of defense! Join us to create a safer world for all.

TYTAN is an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process.

Please note that we currently do not offer visa sponsorship, so we’re only able to consider candidates who already have a valid work permit. All qualified applicants are hereby encouraged to apply.